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1clickbet collects and uses your account data only to operate your wallet, process transactions through Nagad, Upay and Bank Transfer, and keep your account secure. This policy explains what we collect, why we collect it, and what choices you have — access depends on your local law and eligible regions.
When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and maintain your transaction history. This includes your name, contact details, device identifiers and payment references tied to methods like Nagad, Upay and Bank Transfer. We do not sell your personal data to third parties. Data is retained for as long as your account remains active and for the period required by applicable financial record-keeping obligations. Where we share data — for example, with payment processors handling your Nagad or Bank Transfer transactions — we do so only to complete the service you requested. We apply encryption in transit and at rest for account credentials and payment references. Cookies and similar technologies are used to keep your session active and to understand how pages are navigated; you can manage cookie preferences through your browser settings. Our practices are shaped by the laws of the jurisdictions in which we operate, and your rights under this policy depend on your local law and the eligible regions we serve. If you have questions about how a specific piece of your data is used, the support routes listed on this page are the right place to start.
Payment references from Nagad top-ups are stored to reconcile your wallet balance and support any dispute you raise. We do not store full wallet credentials — only the transaction reference and amount needed for your account record.
Upay deposit and withdrawal references are logged against your account timeline. These records are accessible to you through the transaction history section of your account and are retained in line with our standard data schedule.
Bank Transfer details — account name, reference number and transfer amount — are held for reconciliation and to process withdrawal requests. These are not shared beyond the payment processor completing your transfer.
Session cookies keep you signed in across pages. Analytics cookies help us understand navigation patterns without identifying you personally. You can adjust or block non-essential cookies at any time through your browser settings without losing account access.
Not every interaction with 1clickbet falls under the same data rules. Understanding the boundaries of this policy helps you know where to direct questions about specific data types.
Data collected when you sign in — device type, IP address, session token — falls fully within this policy. We use it to detect unusual access and protect your account from unauthorised entry.
Deposits and withdrawals processed through Nagad, Upay or Bank Transfer are covered here. Transaction references, amounts and timestamps are stored in your account record and are available for your review.
Game session data — rounds played, results, session duration — is recorded for account integrity and dispute resolution. This data is governed by this policy and is not shared with game studios for marketing purposes.
External sites, payment gateways and any links that take you away from 1clickbet operate under their own privacy terms. Once you leave our domain, this policy no longer applies and we have no control over how those services handle your data.
You have practical options when it comes to the data we hold on your account. Reviewing your transaction history is straightforward — sign in and open the account section to see deposits, withdrawals and session records tied to your profile. If any detail looks incorrect, such as a contact address or payment reference, you can update it directly in your account settings or raise a correction request through our support channel. Requesting a summary of the data we hold is handled through the same support route; we will respond with the relevant records in a readable format. If you want to close your account and ask about data retention after closure, contact support and we will walk you through what is kept, for how long, and why. Eligibility for specific data rights depends on your local law and the region from which you access the platform.
Open the transaction history tab in your signed-in account to see a full log of deposits, withdrawals and session activity. Records are displayed in chronological order and can be filtered by date range.
Name, contact email and linked payment references can be updated in account settings. For changes that affect identity verification, our support team will guide you through the steps shown in your account.
Contact support to request a summary of the personal data we hold. We will provide the relevant records in a clear format. Response times depend on the volume of requests and your local regulatory requirements.
If you decide to close your account, reach out through the support contact path. We will confirm what data is retained after closure, the legal basis for retaining it, and the schedule for deletion where applicable.
If you have a question about how your data is handled, the routes below connect you directly to the team that manages account and privacy matters. Use the path that suits your situation — all three reach the same team.
Open the chat widget from any page while signed in to ask about your account data, request a correction or raise a privacy concern. Available through the support section of the site.
Send a written request to our support address listed in the contact section of the site. Email is the recommended route for data summary requests or formal correction submissions that need a written record.
The help centre covers common questions about account data, cookie settings and transaction records. Check there first for step-by-step answers before raising a direct support request.
Our approach to data handling is built around the minimum necessary principle — we collect what is needed to run your account and no more. Security measures, retention schedules and access controls are reviewed as part of our ongoing platform operations.
Account credentials and payment references are encrypted in transit and at rest. We use standard encryption protocols for all data moving between your device and our servers, including Nagad and Bank Transfer transaction references stored in your account record.
We use session cookies to keep you signed in and analytics cookies to understand page navigation. Non-essential cookies can be managed through your browser. We do not use cookies to build advertising profiles or share browsing data with third parties.
Personal data is kept for as long as your account is active and for the period required by applicable financial regulations after closure. When the retention period ends, data is deleted or anonymised in line with our internal schedule.
To update, correct or request deletion of your data, contact support through the live chat or email route. We will confirm the action taken and the timeline. Rights and timelines vary depending on your local law and eligible region.
These are the questions we hear most often about how data is handled on the platform. If your question is not covered here, the support routes in the section above are the right next step.
We collect the information needed to verify your identity and operate your account — your name, contact details, device identifiers and payment references from methods like Nagad, Upay and Bank Transfer. We do not collect more than is needed for those purposes.
Yes. Sign in and open the transaction history section of your account to view deposits, withdrawals and session records. If you want a full data summary beyond what is shown there, contact support and we will prepare one for you.
Most details — contact email, linked payment references — can be updated directly in account settings. For changes that touch identity verification, contact support through live chat or email and follow the steps shown in your account.
We share data only where it is necessary to complete a service you requested — for example, passing a transaction reference to the payment processor handling your Nagad or Bank Transfer. We do not sell personal data or share it for advertising purposes.
Some data is retained after closure to meet financial record-keeping obligations under applicable law. Contact support when closing your account and we will confirm what is kept, for how long, and the legal basis for retaining it.
Use the email support route listed in the contact section of the site for formal requests. Written requests create a record and are the recommended path for deletion or correction submissions. Response timelines depend on your local regulatory requirements and eligible region.